Endodontist Patient Testimonials Keller TX
Advanced Endodontics of Texas
I entered the office in great pain, in need of a root canal. I was impressed with the can-do, methodical know-how of both the staff and the Dr. I immediately realized that this facility had its act together and that the work would occur in accord with the highest professional standards. I was impressed with the cleanliness of the facility and with precautionary health measure (gloves, masks, etc.) As for the root canal itself, the the Dr. worked exclusively on me and was not hopping back and forth between patients. The assistant also did everything possible to make me feel comfortable for the entire procedure. The receptionist/business manager processed my paperwork promptly, allowing me to receive my EOB to file in a timely way for flex reimbursement for my share of the bill. Both from a medical and paper-pushing perspective, everything was ideal. I am writing this review some 10 days after the root canal and have had no complications. I highly recommend this facility, Dr., and staff.
- James D
I have been a Dental Hygienist for 20+ years and I have been to and have worked in a number of offices. I can tell and feel that I was in excellent hands from the moment I was promply greeted by the office manager Marla. Check in was fast and simple. Courtney the the Dental assistant did a symptom check and was empathetic and kind. I was in pain with a tooth that needed a root canal. Dr Turner listened to my concerns and questions and responded with patience,, intelligence and kindness. Dr Turner and Courtney worked very well together. I so appreciated how polite and professional they were to each other. When you are a patient in a chair we can tell how the relationship is going. They worked very well together and liked each other. This put my nervous mind at ease as well as their efficiency, knowledge and caring attitude. The technology is top notch. When you want to save a tooth you want the very best and that is what you will get at Advanced Endo. I know this review may sound too good to be true but it is. When my patients need a root canal I will have no trouble at all referring them to Dr. Turner and the whole Advanced Endo team. They have a good system going on there and will treat you right. It seems odd to say but my root canal treatment went very, very well.
- Sharon D
Front office staff was patient when answering all my questions. I appreciated them checking my insurance benefits beforehand and knowing what to expect as far as my financial responsibility before my visit. Dr. Walsh was thorough and kept checking on my comfort level during my root canal. His assistants were very kind as well. The entire experience was above and beyond my expectations. I will come here again for any dental work I need in the future!
- Haley H
Thank you so much for your compassionate care, it was much better than expected and so easy!
- John Q.
I had a wonderful experience at this practice! All of the staff and doctors were so kind and explain everything I needed to know!
- Noelle H
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